The people of Hallmark are our company’s most valuable resource. “Hallmarkers” in Australia and  New Zealand, are committed to; expected to; and expect individual dignity, performance, communication, development and fairness.

Performance
To work in a company where excellence is the standard; where meaningful work and clearly stated objectives support satisfaction of customer needs; where rewards reflect individual and business success; and job opportunities are based upon consistently high performance and the willingness to adjust to changing needs. To work collaboratively with fellow Hallmarkers to meet or exceed company standards; to participate in establishing aggressive objectives necessary to support on-going success; and to contribute ideas for business improvement.

Communication 
Direct, constructive and timely feedback on individual and business performance; consistent access to the information needed to do our jobs well; and the opportunity to be heard and responded to. Accept and act on the feed- back we receive; to engage in honest, constructive two-way dialogue with others; and to protect the confidentiality of employee, company and customer information.

Development 
To receive information on the knowledge, skills and abilities the business needs to achieve its objectives; the opportunity to develop our fullest potential and an environment that promotes learning. Take ownership of our own careers; engage in continuous learning to improve our personal productivity; and  demonstrate consistently the skills needed to achieve Hallmark’s business goals.

Fairness  
The consistent application of our policies and practices with consideration of individual needs and circumstances. Understand and apply the policies and practices of our company; and to work with appropriate Hallmarkers to make changes to those policies as business needs evolve.